Privacy Policy

Who we are

This site, https://www.kwikjamestown.com, is operated by Kwik Plumbing and Heating Inc. (“we,” “us,” or “Kwik Plumbing & Heating”), a Rhode Island plumbing and heating company headquartered at 1149 Hartford Avenue, Johnston, RI 02919. You can reach us at (401) 639-1047 or kwikplumbingoffice@gmail.com.

What we collect

We collect information you give us directly — your name, address, phone number, email and a description of the plumbing or heating issue — when you call, email, or use the online quote form on our parent site at https://kwikplumbingri.com. We use this information only to schedule service, dispatch a technician, and follow up on completed work.

We also collect basic technical information automatically through standard server logs and analytics: IP address, browser type, pages viewed, referring URL, and approximate location at the city level. This helps us understand how visitors use the site and keep it secure.

How we use it

• To respond to your service request and schedule the work.
• To send you a written quote, invoice, or follow-up after a job.
• To keep records required by Rhode Island licensing and tax law.
• To improve the website and our service area coverage.

We do not sell your personal information to anyone. We do not share it with third-party marketers.

Service providers

We use a small set of standard service providers to operate the site and run the business — web hosting, email, accounting and dispatch software. These providers only process information on our behalf and only as needed to deliver service to you.

Cookies and analytics

This site uses standard analytics to count page views and understand how visitors find us. The data is aggregated and is not used to identify individual visitors. You can disable cookies in your browser settings — the site will still work normally.

Your rights

You can ask us to confirm what information we hold about you, correct it, or delete it. Email kwikplumbingoffice@gmail.com or call (401) 639-1047 and we'll handle the request within a reasonable time.

Children

This site is not intended for children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be announced on this page.

Contact

For any questions about this policy, contact us at kwikplumbingoffice@gmail.com or (401) 639-1047, or write to Kwik Plumbing and Heating Inc., 1149 Hartford Avenue, Johnston, RI 02919.